Frequently Asked Questions

General Questions

There are no known risks of using HELIOCARE products during pregnancy and breastfeeding. However, HELIOCARE products are not tested on pregnant and breastfeeding women and for this reason, we would advise you to consult a health or skincare professional before use.

HELIOCARE topical products can be used on infants from the age of 3. However there are HELIOCARE paediatric products which have been specially formulated for use on children from the age of 6 months. Although our guidance is that babies and young children should not be exposed to direct sun.

From the age of 3 children’s skin starts to become less fragile. If you wanted to move onto the other HELIOCARE topical products at this stage, you could do so. Generally, we recommend that you continue to use the paediatric products until the cosmetic feel and look of the products becomes important to your child, and where this may affect their use of the products.

HELIOCARE capsules can be used by children from the age of 4 upwards.

HELIOCARE and HELIOCARE 360° topical & oral products do not contain any animal derived components and therefore are classed as vegan friendly.

Cantabria Labs, Spain, the manufacturers of HELIOCARE, are dedicated to improving the health and lives of people worldwide, bringing them products that meet rigorous safety standards so that their customers can use them with complete confidence. Cantabria Labs do not test their cosmetics on animals and they never request that third parties carry out such tests on their behalf. They are fully compliant with current European cosmetic product legislation prohibiting animal testing, both with respect to its end products and to the raw materials and ingredients used in its formulations.

Cantabria Labs assess the safety of their cosmetic products through the latest human volunteer in-vivo methods and laboratory based in-vitro studies.

Cantabria Labs manufactures their products in Europe and their latest sustainable production and R&D facility in the north of Spain focuses on maximizing the recyclability of materials and will use geothermal energy and renewable sources for its energy needs.

For effective protection, apply at least a teaspoon (5ml) of sunscreen to your face and neck – roughly the amount of 2 fingers lengths, and about 2 tablespoons (30ml) for your entire body.

Be sure to apply it 30 minutes before sun exposure and reapply every 2 hours, or more often if you’re swimming or sweating.

Don’t forget easily missed spots like ears, the back of the neck, and the tops of feet and hands. Consistent and generous application is key to maintaining proper protection.

The majority of HELIOCARE products, with the exception of HELIOCARE 360° Mineral Tolerance Fluid & HELIOCARE 360° Pediatrics Mineral Fluid, contain a combination of mineral and non-mineral filters. This allows the highest level of protection in a combination of product textures to ensure that everyone can find a HELIOCARE product that suits their skin perfectly, and that they love to use every morning. 

Our coloured HELIOCARE products are currently best suited for lighter skin tones, typically those in the Fitzpatrick Skin Types I to III range. These formulations offer natural-looking coverage and protection for fair to medium skin tones.

Luminance

Heliocare Luminance addresses the entire melanogenesis pathway and works from inside out which is effective for deeper hyperpigmentation that topical products cannot reach. The clinical trial conducted on 38 Asian woman demonstrated improvement in hyperpigmentation, skin elasticity, deep wrinkles, and skin hydration. There are no known side effects associated with Heliocare Luminance.

Yes, Heliocare Luminance is halal certified and vegan friendly.

Anyone above the age of 16 who is concerned with hyperpigmentation, uneven skin tone, and anti-aging is suitable to consume Heliocare Luminance.

Yes, Heliocare Luminance is not a replacement for Heliocare Oral. For sun protection, please take your regular dose of Heliocare Oral.

Heliocare Luminance does not have any reported drug interaction and is safe to consume along with other supplements. However, pregnant and lactating ladies, should exercise caution and consult a doctor before any oral intake of supplements.

Heliocare products are from Spain, manufactured by Cantabria Labs.

Heliocare Luminance is an exclusive formulation between Cantabria Labs and Neoasia. This product would only be sold by Neoasia in countries that they are distributing Heliocare.